LG Display(Carlsbad소재) , Full-time Office Assistant
LG Display 미국법인 (Carlsbad 소재) 에서 함께 성장할 인재를 모십니다.
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1. 모집분야 / 사무직 - Field Quality Part / Carlsbad, CA | |||||
2. 모집인원 및 모집마감일 : 0명 / 채용시 까지 | |||||
3. Responsibility
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- Monitor, Detect and report field quality issues from the customer (VOC - Voice of customer) | |||||
- Complete Analysis, Repair, Re-return data | |||||
- Monitor customer web/blog and report to drive improvement. | |||||
- Assist RMAs (Return Merchandise Authorization) and co-work with related departments | |||||
- Manage Field Quality issue : report to HQ, follow up on open issues, provide status management. | |||||
- communicate and support customer and HQ on field quality issues | |||||
- Support customer's EFFA(Early field failure analysis) and FAR (Failure analysis report) | |||||
- Perform on-site verification for defective field products and field re-work. | |||||
- Support ASC(Authorized service center) analysis and field quality issue work | |||||
- Prepare performance KPI (Key performance index) on a daily, weekly and monthly basis. | |||||
- Obtain and analyze DOA(defect on Arrival) data from the customer. | |||||
- Analyze RMA re-return data and provide analysis results to repair site and track improvement | |||||
- RMA re-return CAR (Corrective Action Report) and follow- up status | |||||
- Check scrap validation for DSC and ASC | |||||
- Make Purchase order for supplies for quality control work | |||||
- Assist with troubleshooting ERP system/IT | |||||
- Assist with ISO audit / internal Audit / CAR management | |||||
- Comply with company policies and procedures | |||||
- Perform other duties as assigned | |||||
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5. 근무 조건 및 Benefit | |||||
- Full time | |||||
- Medical, Vision, Dental 보험 | |||||
- 401K Plan 및 유급휴가 | |||||
6. 제출서류 및 제출처 | |||||
- 이력서 및 자기소개서(Optional) 1부 | |||||
- derico@lgdisplay.com
관심있는 분들의 많은 지원 부탁드리며, 궁금하신 사항이 있으시면 문의주시기 바랍니다.
감사합니다. |