MD Wireless에서 Part/Full Time 구합니다.
Sales Rep/Cust Service Position
Part time/Full time
한국 손님들이 많은 관계로 한국어와 영어를 자유롭게 구사하실수 있는분이 필요합니다.
Basic CSR (Customer Service Rep) Responsibilities:
- Provide exceptional customer service by responding to all inbound customer calls and walk-in customers
- Build rapport with each customer. Actively listen to customers' requests and inquiries
- Be responsible for each customer you help
- Respond to customer inquiries quickly and efficiently ensuring customer satisfaction and retention
- Handle multiple tasks simultaneously and still making sure to take care of all CSR duties
- Provide helpful tips for customers' devices when asked
Basic Sales Rep Responsibilities:
- Provide educational sales pitch to customers so they are satisfied with their choice
- Up-sale plans, devices, and accessories for each transaction
- Know all products and plans so we can provide the best solution to the customer and make profit
Qualifications:
- Excellent communication skills
- Detail oriented, genuinely organized person
- Effective interpersonal skills
- An energetic and enthusiastic individual
- Good with computers and smartphone devices
- Demonstrated ability to multitask
- Confident with customer interactions
- Service Oriented
- Fluent in Korean
Preferred Qualifications:
- Experience in sales
- Knows how to use MS Office, Internet, POS and CRM programs
- Interest in technology and new gadgets
Receive carrier employee perks!
Qualified applicants should respond by sending an email with the following information:
1. Resume to evan@moduwireless.com
2. An indication of how soon you would be available to start, if selected
MD Wireless
Point Loma
3555 Rosecrans St. #103
San Diego, CA 92110
Main. 619-225-9772