LG Display America Inc. Opening Positions
LG Display Co., LTD .is a worldwide manufacturer, distributor, and supplier of LCD (liquid crystal display) products and services through its wholly owned subsidiaries located in Japan, Taiwan, Shanghai. Hong Kong, Nanjing, Germany, and the U.S. LG Display America, Inc. is one of subsidiaries that focuses on sales, distribution, and customer service in Northern American region. LG Display America, Inc. provides its customers regarding various leading-edge LCD products for the portable monitor and application markets with the fill support of LGD’s commitment to continued investment in providing advanced technologies and greater production capabilities.
At LG Display, we are looking to hire a talented individual with the below qualifications. Please specify the job position that you are applying to when you are writing an email with your resume lgdisplayamericainc@gmail.com. (Please title your subject line of your email and your resume file attachment in the following format: DATE - YOUR NAME - POSITION that you are applying to, and attach your professional resume to the email; Example: 011713 - John Kim – Job.doc/pdf for emails sent on January 17th, 2013).
Job Description
Position: Field Quality Management Assistant
Location: San Diego, CA
Full time/ Part time: Full time
Office Job/ Field Job: Office Job
Number of Hiring: 1
Responsibility:
- Field Quality Monitoring
- Field Quality Data / Issue Analysis
- Customer Support on Field Quality Issue
- Customer Satisfaction Index Management.(Survey, Interview, etc.)
- Comply with the Company’s policy and procedures.
- Other duties as assigned
Requirements:
- B.S or B.A Degree or equivalent experience
- Service & Support experience a plus
- Strong Computer and application skill (Word, Excel, PowerPoint, Outlook, ERP)
- Bilingual (Korean and English) a plus
- Ability to work a flexible work schedule as business dictates
- Team Worker, Good Attitude, Energetic
Benefits:
- Health Insurance (Medical, Dental & Life)
- 401 (k) Plan, Paid Vacation and Sick
- Other benefits provided due to the Company policy
Job Description
Position: Operations Assistant
Location: San Diego, CA
Status: Non-exempt
Office Job/ Field Job: Office job
Number of Hiring: 2
Job Function
This is an assistant position for the Service Operations in North America region. The successful candidate will maintain a daily communication with customers to handle and resolve problems with LG Display’s LCD products.
Responsibility:
- Coordinate all inquiries of RMA (Return Merchandize Authorization) and release authorization upon verification
- Manage RMA transactions from authorization to closing
- Negotiate reimbursements with customers
- Manage ASC (Authorized Service Center) RMA for North and South Americas.
- Coordinate the logistics of all LCD Service within the networks of ASC and customers.
- Other duties as assigned
Requirements:
- Proficient in Excel, Words, Outlook, and Powerpoint
- Must be detail oriented and have ability to follow up on numerous open cases
- Excellent communicator
- Experience in ERP and WMS is a plus
- Bilingual (English and Korean) is a plus
Benefits:
- Health Insurance (Medical, Dental & Life)
- 401 (k) Plan, Paid Vacation and Sick
- Other benefits provided due to the Company policy
Job Description
Position: Operator
Location: San Diego, CA
Full time/ Part time: Full time
Status: Non-exempt
Office Job/ Field Job: Field job
Number of Hiring: 2
Responsibility:
Inspection & Sorting.
Perform final checks on completed repair products by the quality standards
Report Daily & Weekly Performance Result
Comply with the Company’s policy and procedures.
Other duties as assigned
Requirements:
Computer literate (Word, Excel, PowerPoint)
Basic Knowledge of Electrical & Electronic theory
Team Worker, Good Attitude, Energetic
High school diploma or G.E.D.
Benefits:
Health Insurance (Medical, Dental & Life, )
401 (k) Plan, Paid Vacation and Sick
Other benefits provided due to the Company policy
