LG Display Co., LTD .is a worldwide manufacturer, distributor, and supplier of LCD (liquid crystal display) products and services through its wholly owned subsidiaries located in Japan, Taiwan, Shanghai. Hong Kong, Nanjing, Germany, and the U.S.  LG Display America, Inc. is one of subsidiaries that focuses on sales, distribution, and customer service in Northern American region. LG Display America, Inc. provides its customers regarding various leading-edge LCD products for the portable monitor and application markets with the fill support of LGD’s commitment to continued investment in providing advanced technologies and greater production capabilities.

            At LG Display, we are looking to hire a talented individual with the below qualifications. Please specify the job position that you are applying to when you are writing an email with your resume lgdisplayamericainc@gmail.com. (Please title your subject line of your email and your resume file attachment in the following format: DATE - YOUR NAME - POSITION that you are applying to, and attach your professional resume to the email; Example: 011713 - John Kim – Job.doc/pdf for emails sent on January 17th, 2013).

Job Description

Position: HR Manager

Location: San Jose, CA

Full time/ Part time:  Full time

Office Job/ Field Job: Office Job

Number of Hiring: 1

Policy and system management

Create, maintain and update Employee Handbook

Maintain/supervise all HR records in accordance with compliance laws and policies

Maintain in depth knowledge of legal requirements related to day to day management of employees to reduce legal risks.

Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings

Keep improving and updating HR system

Maintain/supervise data entry into the HRIS system (ADP, ERP, PSW)

Benefits and Compensation

Monitor market for salary trends and competitive rates/wages. Keep current on wage increase trends, participate in relevant surveys and research wage/comp as needed.

Calculate PI, PS and vision 11 incentives bonus on a timely basis

Study and improve employee’s benefit program

Participate in the development, operational planning and execution of organizational   development.

Provide guidance and input on restructures, workforce planning and succession planning.

Assist managers in identifying means to reduce total labor costs and improve productivity.

Follow up with business plan each end of the year

Recruitment and Staffing

Process new hires, transfers and terminations ensuring accurate data entry in all relevant systems

Schedule and conduct all new hire orientations and ensure all new hire paperwork is completed and submitted on time

Support all people related business needs including workforce planning, recruiting, development and retention.

Follow up with business plan each end of the year

Payroll

Manage and guarantee semimonthly disbursement of multi-state payroll, including garnishments, benefits and taxes to employees consistent with federal and state wage and hour laws

Process FSE’s payroll on a timely basis

Process, maintain and supervise ISE’s payroll

Promotion and Evaluation

Coordinate, track and input performance appraisals on a timely basis

Proactively initiate performance management coaching.

Additional Key Functions

Maintain and produce regularly scheduled HR reports

Provide feedback, coaching and resources to manager and employees covering the   spectrum of business/people needs.

Evaluate company culture and provide recommendations on changes to accomplish company goals.

Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations and mediate workplace disagreements.

Collaborate with the Management Team in planning effective staff meetings and the organization.

Communicate efficiently and constantly with HQ HR related issues

Strategize and coordinate projects, presentations and training, as needed

Develop positive employee relations by responding to all employee questions and concerns in a timely and thorough manner

Keep senior management informed of all pertinent issues

Coordinate morale and team building events

Comply with the company’s policy and procedure

Other duties as assigned   

Requirements:

5+ experience in Human Resources with generalist exposure to employment processes, employee relations, compliance, talent acquisition

Bachelor’s degree preferred

Ability to handle sensitive and confidential information appropriately

Computer literate (Word, Excel, PowerPoint, Outlook), as well as familiarity with Oracle

Working Knowledge of HR legal compliance

Excellent verbal and written communication skills

Professional demeanor on phone and in person, strong communication skills

Organized, detail oriented, and ability to multitask

PHR certification a plus

Team Worker, Good Attitude, Energetic

Bilingual (Korean and English) a plus

Benefits:

Health Insurance (Medical, Dental & Life)

401 (k) Plan, Paid Vacation and Sick

Other benefits provided due to the Company policy

Job Description

Position:  Sales Assistant Manager

Location: Cerritos, CA

Full time/ Part time:  Full time

Office Job/ Field Job: Office Job

Number of Hiring: 1

Responsibilities:

- D/R Processing

- CCS Data Management

- Trouble shooting in Delivery Issues

- PSI Management

- Sales Planning & Report

- Hub Inventory Control

- Comply with the company’s policy and procedure

- Other duties as assigned.

Principle Duties and Responsibilities and Approximate % of Time Spent On Each:

- D/R Processing (30%)

- CCS Data Management   (25 %)

- Daily trouble shooting in Delivery & Sales related issues (25%)

- Sales Planning & report (15%)

- Other given tasks (5%)

Requirements:

- Job experience in Sales & Logistics side preferred.

- Bachelor degree in Business Administration preferred

- Computer literate (Word, Excel, PowerPoint, Outlook), as well as familiarity with Oracle

- Professional demeanor on phone and in-person, strong communication skills

- Organized, detail oriented, and ability to multi-task

- Ability to schedule and keep items of the office and duties prioritized

- Team Worker, Good Attitude, Energetic

- Bilingual (Korean and English) a plus

Benefits:

- Health Insurance (Medical, Dental & Life)

- 401 (k) Plan, Paid Vacation and Sick

- Other benefits provided due to the Company policy

Job Description

Position:  Field Quality Management Assistant

Location: San Diego, CA                                                                 

Full time/ Part time:  Full time

Office Job/ Field Job: Office Job

Number of Hiring: 1

Responsibility:

- Field Quality Monitoring

- Field Quality Data / Issue Analysis
- Customer Support on Field Quality Issue

- Customer Satisfaction Index Management.(Survey, Interview, etc.)

- Comply with the Company’s policy and procedures.

- Other duties as assigned

Requirements:

- B.S or B.A Degree or equivalent experience

- Service & Support experience a plus

- Strong Computer and application skill (Word, Excel, PowerPoint, Outlook, ERP)

- Bilingual (Korean and English) a plus

- Ability to work a flexible work schedule as business dictates

- Team Worker, Good Attitude, Energetic

Benefits:

- Health Insurance (Medical, Dental & Life)

- 401 (k) Plan, Paid Vacation and Sick

- Other benefits provided due to the Company policy

Job Description

Position:  Assistant (CCC)

Reporting to: Service Team Manager

Location: San Diego, CA                                                                  

Status: Non-exempt

Office Job/ Field Job:  Office job

Number of Hiring: 2

Responsibility:

- RMA issue and inquiry: Clarification of ‘In Warranty’ or ‘Out of Warranty’ and responsibility of defect (LGD or Customer), listen and solve customers’ concerns and issues.

- RMA modification: RMA receipt pending list, RMA sorting pending list, TAT management. Manage long-term pending RMA by communicate with customer (can be cancelled after 30 days of confirmation).

- Reimbursement Management: consult with customer about the unit price of panels, receive invoice from customers, monitoring transfer process and follow up, managing status of whole reimbursement.

- Monitor receipt pending list: cooperate with warehouse and repair team to manage quantities of receipt panels on daily basis

- Managing ‘Out of Warranty’ Repair: consult with customer about the repair price (can be varied depends on defect), generate invoice and remit it to customers, confirm the payment with customers.

- Business trip for solving issues with customers or on-site verification of defect panels.

- Cutting RMA related cost and arrange related issues (transportation, taxes, custom clearances…etc).

- Monthly closing (monitor Out Of Warranty repair charge)

- Comply with the Company’s policy and procedures

- Other duties as assigned

Principle Duties and Responsibilities and Approximate % of Time Spent On Each:

- RMA Contact windows and customer care                   30%

- RMA request data verification and issue RMA #          20%

- Reimbursement and payment management                              20%

- RMA receipt pending list management                        10%

- Monthly closing                                                             10%                                                                            

- Other tasks                                                                     10%

Requirements:

- Experience in Service a plus

- Bachelor degree preferred

- Computer literate (Word, Excel, PowerPoint, Outlook), as well as familiarity with Oracle

- A/R experience for monthly closing with Out of warranty repair.

- Professional demeanor on phone and in-person, strong communication skills

- Organized, detail oriented, and ability to multi-task

- Ability to schedule and keep items of the office and duties prioritized

- Team Worker, Good Attitude, Energetic

- Bilingual (Korean and English) a plus

- Able to safely lift up to 35 lbs of office materials

Benefits:

- Health Insurance (Medical, Dental & Life)

- 401 (k) Plan, Paid Vacation and Sick

- Other benefits provided due to the Company policy

Job Description

Position:  Operator

Location: San Diego, CA                                                                  

Full time/ Part time:  Full time

Status: Non-exempt

Office Job/ Field Job:  Field job

Number of Hiring: 2

Responsibility:

Inspection & Sorting.

Perform final checks on completed repair products by the quality standards

Report Daily & Weekly Performance Result

Comply with the Company’s policy and procedures.

Other duties as assigned

Requirements:

Computer literate (Word, Excel, PowerPoint)

Basic Knowledge of Electrical & Electronic theory

Team Worker, Good Attitude, Energetic

High school diploma or G.E.D.

Benefits:

Health Insurance (Medical, Dental & Life, )

401 (k) Plan, Paid Vacation and Sick

Other benefits provided due to the Company policy